FAQs

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Cannabinoids are molecular chemical compounds, which are naturally produced by plants. Cannabinoid molecules interact with the endocannabinoid system (ECS), which is found in both humans and animals and helps maintain homeostasis: a state of equilibrium where all organs function optimally, maintaining physiological, cognitive and emotional balance. Cannabinoids enter your system and seek appropriate receptors (CB1 & CB2 receptors). The ultimate goal is homeostasis, or finding the right balance of cannabinoids in your system (including the ones you make naturally, and the ones found in cannabinoid products).

Cannabinoids are the molecules derived from hemp plants. CBD is just one of 118+ cannabinoids (others being THC, CBC, Delta-8, etc.). While CBD can see a variety of purposes, the science behind CHOU2 PHARMA/CHOU2 PET WELLNESS shows that isolating and formulating specific cannabinoids provides more a more targeted approach to this natural health option.

The cannabinoids used in CHOU2 PHARMA/CHOU2 PET WELLNESS formulas do not contain THC (the psychoactive cannabinoid found in cannabis) and will not get your pet high. Many other cannabinoid products on the market do contain THC (less than .3%) based on processing methods used.

The CHOU2 PHARMA/CHOU2 PET WELLNESS Cannolation Purification System allows us to target only the cannabinoid molecules we want and leave out those we do not want (like THC). 

In both humans and animals, data has shown that cannabinoids can provide digestive care, immune health support, relaxation and calming support, joint & hip health support, connective tissue support, appetite motivation, general comfort, and brain health support. CHOU2 PHARMA/CHOU2 PET WELLNESS products are designed with the utmost scientific standards and 99.99% ingredient purity, leveraging the natural power of cannabinoids and other key ingredients (more details on our product pages!) to ensure your pup’s health is top of mind. Head to our Veterinarians tab for a full list of resources and references, or reach out to us with questions! 

When cannabinoids are consumed, they regulate your pet’s endocannabinoid system (ECS) by mimicking the role of the body’s naturally produced endogenous molecules. The ECS then activates a two-way communication system between the brain and systems in your pet’s body, such as the nervous system, immune system, digestive system, and more. Learn more about cannabinoids and the ECS by watching our Videos.

There is absolutely no evidence that cites cannabinoids as being addictive.

No, you do not need a prescription. We do recommend letting your veterinarian know that you are using CHOU2 PHARMA/CHOU2 PET WELLNESS products, so they have a full understanding of your pet’s health.

Great news, our products are covered by most pet insurance carriers, such as Embrace, Fetch, Trupanion, and many others. Depending on your provider and plan, you may be eligible for up to 100% reimbursement. Talk to your insurance group, and your veterinarian, about your coverage options today!

We suggest storing our products in a dry, cool place with no direct exposure to constant light or excessive heat. Storing as recommended will increase and protect the effective shelf life of CHOU2 PHARMA/CHOU2 PET WELLNESS products.

When stored properly, the recommended shelf life is 18-24 months. 

Side effects are often related to a non-cannabinoid related sensitivity (meaning, your animal may be allergic or sensitive to one of our other ingredients – though we are always sure to use the best, veterinarian-favored ingredients) or over-consumption. Side effects, though rare, can include lethargy or drowsiness, vomiting, drooling or diarrhea. If this occurs, we recommend discontinuing use of product and circling back with your veterinarian. To avoid giving your pup too much of a good thing, please carefully read the instructions provided for each of our products! 

We understand that even the most secure hiding places aren’t puppy proof. If your dog indulged in one too many (or 30 too many) soft chews, we recommend you call your veterinarian and poison control. This is the standard process for over consumption of any supplement or medicine, not just cannabinoid-based products. 

Since it is designed to be a fast-acting formula, we recommend giving your pup Chill about 15-20 minutes before the desired calming effect.

The recommendation is to provide 0.2mls of Chill for every 10lbs of body weight. You can use a simple formula to calculate: (0.2x60lbs)/10 = 1.2mls of Chill. After observation, you can increase to 0.3mls per 10lbs if you see fit! 

With your order of Chill, you’ll receive a dropper that comes inside the bottle, as well as a syringe. We wanted to provide some options for dogs of all sizes. The dropper inside the bottle is 1ml total, with 0.25ml markings. We know these markings are faint and can be difficult to read! We are working to improve the visibility, but we are just not comfortable using the current ink-marked options on the market. We don’t want any ink bleeding into the Chill formula! So until we have a better solution, we’ve provided the syringe, to achieve the precision needed without the stress or difficulty. If you opt to use the syringe, simply rinse and air dry it after each use. If you use the dropper, it simply lives in the bottle with no issue. 

If you don’t love our product, simply email us within 30 days of your order’s delivery and let us know. We’ll issue you a full refund. We ask that you share any leftover product with a loved one, so it doesn’t go to waste! Your feedback would also be greatly appreciated, so we can work to improve our products and help more pets feel their best.